» We accept PayPal payment. Please note that you do not need a PayPal account to pay though PayPal service.
» Items are shipped within 3-5 business days after receiving the payment approval from PayPal.
» The product price does not include shipping fee. When you checkout you will be required to choose your country and then the shipping fee will apear.
» The recipient of the goods is responsible for the payment of Import Taxes, Duties, Vat, etc.
» Swift's goods are shipped trough registered Air Mail via Israel Post, and have a tracking number only until it leaves Israel.
» It is possible to use Express Mail or Eco Post which has a full tracking number, for additional cost. Just contact us before the payment.
» Shipping time:
Israel: 5 working days aprox.
US/Australia: up to 3 weeks (or more because of customs issues delays).
Europe: up to 3 weeks.
Anywhere else: about one month.
» If after 30 days you did not receive your purchase, please contact us so that we can solve the issue together.
» If for any reason you are not satisfied with your purchase, please contact us so that we can review the issue and solve it quickly.
» If you wish to return your purchase, you can return it within 14 business days of receiving it. We will send you a full refund trough PayPal, excluding shipping costs, as soon as we get the item back in the same condition it has been sent to you. Do contact with us prior to return.
» All of Swift's items are handcrafted with lots of love and care, and so print quality and color may be different from piece to piece. Please embrace those unique distinctions as part of the hand work we put in it.
Feel free to contact us for any special requests that are not mentioned.